To be a good leader, you need humility. You must understand that true success is about the team goals and not your personal achievements. Understanding what\u2019s needed to succeed. Be humble and delegate where you need to. Knowing where I\u2019m weak and where I\u2019m strong allows me to act as a guide and gather the skill sets the company needs to make the organization great.<\/p>\n
Every one at Snap! Raise knows my values: what I believe is most important. For me, that\u2019s supporting coaches so that they can support kids. Snap! Raise is founded on the belief that \u201cEvery Kid Needs a Champion\u201d: that coach, teacher, or group leader who makes profound differences in kids\u2019 lives. I made it Snap! Raise\u2019s mission to \u201cChampion the Champion.\u201d<\/p>\n
Every leader has multiple aspects of their leadership style. Good leaders embrace their strengths. I\u2019d describe my style as energetic with a team-first focus.<\/p>\n
I strongly believe that what we accomplish as a whole accomplishes a lot more than the individual efforts that funnel into everything. I trust the people around me. I teach my leadership team and all of the Snap! Raise people the mission, the vision, the values and the purpose of the company\u2013why customers are important. I share what I think the product is going to look like in the future. Then I trust them to make the vision a reality.<\/p>\n
My go-to CEO hack, is \u201cno surprises.\u201d Empower your leadership and your employees. \u201cTeach and trust\u201d is my core approach. However, don\u2019t be blind. I believe in being informed and involved to the extent that there aren\u2019t any big surprises within the company.<\/p>\n
Of course, in the greater environment, change happens. When something changes on you\u2013don\u2019t be surprised. Just absorb it, try to understand it, and react to it.<\/p>\n
The most obvious example of this is COVID. Our goal is to help keep schools and group funded and supported. We had been doing that with in-person interactions. We were effectively shut down.<\/p>\n
We had to reinvent the way that we engage with our customers and our coaches. We focused on tools and teaching\/communication principles for our sales force and our customer service teams.<\/p>\n
This caused us to innovate and adapt.<\/p>\n